Temu has become a go-to destination for many shoppers seeking high-quality fast fashion products at surprisingly low prices. However, shopping at one of the most popular discount retailers is about more than just the pricing, but also about the time it will take for your product to reach you.
In this guide, I'll explain everything to know about Temu's shipping and delivery processes, providing you with a comprehensive understanding of when to expect your product after you've placed an order.
Temu's Shipping Options
Temu offers two main shipping options for its customers: Standard Shipping and Express Shipping.
1. Standard Shipping
Temu's standard shipping which is free on almost all orders is the most common shipping method on the platform. When not free, the standard shipping fee is calculated based on the different products and values that your order carries.
2. Express Shipping
If you're looking for a faster way to receive your Temu orders, then express shipping should be your go-to option. Yes, it expedites your order during the shipping period, but it doesn't make delivery even faster than you might expect. We'll the delivery time in the upcoming section.
So how much is Temu express shipping? Temu's express shipping costs $12.90 for orders that cost less than $129.00, and for orders worth or about this amount, the shipping cost will be $0—that is, free!
What are Temu Delivery Times?
In essence, Temu's delivery time is typically between 5 to 20 business days and depends on various factors including the shipping method, order processing time, product availability, destination, shipping carriers, holiday events, etc.
Factors Affecting Temu Delivery Time
As earlier mentioned, the time it will take Temu to deliver your product depends on various factors, including:
1. Shipping Method
The shipping method is the highest factor that affects Temu delivery time and depending on the method you choose, you will receive your product in a shorter period (express shipping) or a longer period (standard shopping) of time.
Temu's express shipping typically ships products between 4 to 11 days meanwhile standard shipping takes 6 to 22 days. However, regardless of the shipping method you choose, you'll receive your products within 5 to 20 days.
2. Order Processing Time
When you place an order on Temu, there is this short period they take to process your order. This period is called the order processing time and happens within the first to third day since you placed your order. This little period equally influences the delivery time, especially if it takes longer than expected.
3. Destination
Temu's primary warehouse locations are in China and while it has launched marketplaces for sellers in the United States, placing an order out of China would increase the delivery time as the product will have to undergo a shipping process.
As an example, someone placing an order from China will receive their products earlier than someone placing an order from the United States or Europe.
4. Shipping Carriers
Shipping carriers equally influence Temu delivery time and depending on the carrier that has handled your order, the influence this can have on the overall shipping time can be significant.
Temu partners with many shipping carriers including; DHL, USPS, UPS, and FedEx to ease the shipping process. Temu assigns shipping carriers to orders depending on the shipping method. Meaning if you choose express shipping, either DHL or FedEx will likely be the carriers to handle the shipping process of your order.
5. Holiday Events
Holidays matter and can be very important depending on the region. However, some holidays like Christmas and New Year's Eve are just so important for the whole world. So if you place an order during this period, you'll have to count the delivery time excluding the number of days that these holidays impact.
Tracking Your Temu Orders
If you're worried about your Temu's order or just looking to know its exact position, tracking it should be the ideal way to clear your doubts. Temu allows customers to track their orders through the app, website, or third-party tracking services to know the status of their delivery.
So to track your Temu orders:
- Login to your Temu account.
- Tap your profile icon and select "Your orders"
- You should see a page displaying all your orders and their different statuses.
- Now locate the order you want to track and tap the orange "Track" button to view its delivery details.
- On the next page, you'll see your tracking number, the delivery date, and the shipping status.
Handling Delayed Orders and Returns on Temu
If your Temu order is delayed, you should contact Temu's customer service to understand why your product is taking longer to arrive. Also, Temu has a return and refund policy that governs the way Temu issues refunds for missing or damaged products. This policy lets you return most items within 90 days of purchase. The first return is free, and subsequent returns will incur a $7.99 shipping fee. If your order qualifies for a refund, Temu will issue a credit to your account or available payment method.
Conclusion
Temu's delivery times can vary depending on a variety of factors, but the company generally offers a reasonable turnaround for both Standard and Express Shipping options. However, you should expect your Temu order to be delivered within 5 to 20 business days.
Also, Temu provides tracking information for every order that has been shipped so you can easily track its location through the Temu app, website, or third-party tracking services. This will equally help you understand when exactly you should expect your Temu products.