AliExpress My Orders (How to Access And Track Them)

AliExpress is a popular name among wholesale shoppers.

Whether you're looking to get sets of new consumer electronics or beauty and health items, AliExpress should be your to-go option considering its relatively discount pricing.

It is always more than convenient to be able to access and track your orders in one place when shopping online—and AliExpress does this so well.

So if you're looking to manage your AliExpress orders, you've come to the right place. In this guide, I'll walk you through the steps to accessing and tracking your AliExpress orders.

What is AliExpress My Orders?

The "My orders" feature on AliExpress is a section of the e-commerce platform that lets you view and manage any order you've placed before.

In this My Orders section you should be able to find orders marked as;

• To pay (orders that are yet to be paid)
• To ship (orders that are yet to be shipped)
• Shipped (orders that have been shipped and awaiting delivery)
• Returns/refunds (orders 
• Review and,
• Processed.

You should be able to identify the status of each of your orders through this tab.

How to Access My Orders on AliExpress

Whether you're using the AliExpress website or mobile app, it is very easy to access the My Orders section of the platform.

However, I recommend using the app because it is convenient to use, unlike the website that needs to be accessed through a secure web browser.

So to access the My Orders section on AliExpress:

1. Download and install the AliExpress mobile app (if you haven't done so yet).
2. Login to the AliExpress app.
3. Tap the Account tab on the bottom right corner of the app's interface.
4. On this page, you should see "My orders" on the top. Tap View all next to it.
5. Now you should be able to see all orders you've placed through AliExpress together with their different statuses.

How to Track Your AliExpress Shipping

There are two main ways to track your AliExpress shipping. In fact, these methods are recommended by AliExpress itself for customers to track their orders to know how they are doing in the shipping process.

So you can use any of the two methods below to track your AliExpress orders.

1. Through the AliExpress App

As recommended earlier, using the AliExpress app is convenient especially when it comes to tracking your orders.

To track your orders through the AliExpress App:

1. Tap the Account tab and go to the "My orders" section.
2. Select the order you want to track and tap the "Tracking" button just next to it.
3. From here, you should be able to view the shipping progress of your AliExpress order.

2. Through the Cainiao Website

AliExpress has partnered with Cainiao, a Chinese logistics company that provides express delivery and global supply chain services for e-commerce like AliExpress.

The Cainiao website provides even more details about your AliExpress order that is being shipped.

To track your AliExpress order through the Cainiao website:

1. Copy your AliExpress order tracking number.
2. Now go to the Cainiao website and paste it in the required field then click the Track button.
3. Cainiao will return all the information you need to understand your shipment's progress.

Keep in mind that regardless of the methods you use to track your AliExpress order, you can only track orders that are at least being shipped. Orders that haven't undergone the shipping process do not have a tracking number.

Whether you opted for AliExpress standard or premium shipping, you can track your AliExpress shipments with any of the aforementioned method—and if you're looking to get more details about your AliExpress standard or premium shipping, I recommend using Cainiao website.

AliExpress Tracking 17TRACK

17TRACK is another third-party tracking service that helps you track shipments from most retailers out there, including AliExpress.

You can follow these steps to track your AliExpress orders with 17TRACK:

1. Copy your AliExpress order tracking number.
2. Go to the 17TRACK website and paste it in the required field.
3. Now tap the Track button to track your AliExpress shipment and know exactly where it is located at that time.

How Long Does AliExpress Shipping Take?

AliExpress standard shipping typically takes 15 to 45 days to arrive their destination. However, if you opted for AliExpress premium shipping, you should expect your package to deliver within 7 to 15 days.

This timeframe includes both the shipping and delivery time.

AliExpress Tracking Not Updating

If your AliExpress tracking information is not updating, it can only be caused by two things:

• Either the tracking platform has encountered a bug or,
• Your AliExpress order has encountered an issue.

As a first resort, you can to try using a different tracking platform to track your AliExpress shipping. If you used the AliExpress app, try using the web platform or the Cainiao platform to track your orders.

If the aforementioned solution didn't work, then I recommend contacting AliExpress customer service to help you resolve the issue.

My AliExpress Order Never Came

If your AliExpress order never came, it means it ran into an issue during the shipping process. Not all orders arrive their destinations as expected.

If you did not receive your AliExpress order in the expected timeframe, the best solution you have is to reach out to the customer service. They should be able help you either get a refund or reship your order.

Who Delivers AliExpress Packages in the USA?

Yunexpress is the third-party shipping partner that handles AliExpress standard shipping to most regions including the United States. FedEx and USPS take over for delivery as soon as packages arrive the United States.

Final Thoughts

Being able to manage your orders online is paramount to succeed with online shopping.

AliExpress makes it easy to access and track your orders online. Whether you're using the app or the website, tracking your AliExpress order is very easy with the two methods mentioned above.

Which method did you use to access and track your AliExpress orders? Let us know in the comments below.