Shopping online nowadays has become even more convenient than ever before.
Whether you're looking to get new gear for your upcoming project or just want to equip your home, stores like Amazon have everything you need—all you need is your mobile device to place your order through your phone.
With the wide category of demanded items Amazon features, it is no new thing that most consumers consider Amazon as their go-to option for their shopping needs and place many orders on the platform.
Amazon makes it easy for customers to access the history of orders they've placed through the platform in a section called Your Orders. In this guide, I'll show you how to access and manage your Amazon orders history.
What is My Amazon Orders History?
The Amazon Orders History is a section of your Amazon account that regroups a record of all the orders you've had to place on Amazon, organized by date. It allows you to:
- Track the progress of your current orders.
- Review details of past purchases.
- Request refunds or replace items.
- Manage subscriptions or recurring orders.
- Print invoices for your records.
- Discover trending products based on your order history.
Whether you're a frequent buyer or an occasional shopper, this feature gives you complete control over your purchases, ensuring a smooth post-purchase experience.
Where are My Amazon Orders?
Your Amazon orders are found in the "Your Orders" section of your Amazon account. You can typically access your orders through the Amazon app or website.
Let's see how you can access your Amazon order history.
How to Access My Amazon Orders History
The Amazon orders history is more like a core of your Amazon orders since it contains all your orders from the first one you've ever placed on Amazon. Amazon organizes this section of your account by date to help you easily pinch out the order you need based on the timeframes they were placed—and of course, you can access it through the Amazon app or website.
To access your Amazon orders history through the Amazon app:
- Open the Amazon app on your smartphone and log in.
- Tap on the three horizontal lines (menu icon) in the bottom-right corner.
- Select "Your Orders" under the "Your Account" section.
- Once you are in the "Your Orders" section, you can filter your orders by date. You can choose to view orders from the past 30 days, 6 months, or even a custom date range.
- Click on any order to see detailed information, including the items purchased, order status, shipping details, and payment information.
Accessing your Amazon orders history through the website is as easy as doing so through the mobile app since you'd typically have to follow the same steps as follows:
- Log in to your Amazon account on the Amazon website.
- Hover over your name or the "Accounts & Lists" menu in the top-right corner.
- Click on "Your Orders" from the dropdown menu.
- You'll see a list of your orders, with the most recent ones displayed at the top.
- Just as with the mobile app, you can filter the orders by date by choosing to view orders from the past 30 days, 6 months, or even a custom range of time.
My Amazon Orders Status
The Your Orders section of your Amazon account shows all the current statuses of each of your Amazon orders from pending to returned. The statuses you'll typically see next to Amazon orders include:
- Pending: The order has been placed but not yet processed.
- Shipped: The seller has shipped your order, and it’s on its way.
- Out for Delivery: The package is with the delivery service and will be delivered soon.
- Delivered: The item has arrived at your specified address.
- Canceled: The order has been canceled, either by you or the seller.
- Returned: The item has been sent back to the seller.
How to Track Your Amazon Orders
Amazon, just like other online stores, understands the need for customers to know exactly where their shipments are at a specific time the need arises, especially when it is delayed.
With that said, there are two ways to track your Amazon orders—either through Amazon itself or through a third-party courier tracking service.
To track your Amazon orders through the app or website:
- Go to Your Orders.
- Go to the order you want to track.
- Select "Track Package" next to your order.
- Select "See all updates" to view delivery updates. The status of the order will have details of the courier partner.
To track your Amazon orders through a third-party tracking service:
- Copy the tracking number from the order you're looking to track.
- Go to the third-party tracking website, like 17TRACK, and enter the tracking number in the required field.
- Now, click on the "Track" button to get all information about your Amazon shipment.
Amazon My Orders Pending
If your Amazon order is pending, it usually means there's an issue with the payment method you used or simply that Amazon couldn't process the payment to update the order status.
In this case, you'll have 21 days to resolve the issue and these days are subdivided into 3 weeks. Click through the order to see if the payment is the cause and if it is, you should try to update your payment details within a week because if you don't do so before the first week comes to an end, you'll have the second week to try again, and then the third.
If you don't succeed in updating the payment details within 3 weeks (21 days), the order will disappear and you'll have to repeat the order from afresh.
So if any of your Amazon orders is pending, I recommend updating the payment method you used for the order as soon as you can to avoid the hassle of taking everything from afresh.
Amazon Orders Pending Verification
If your Amazon order is pending because the payment couldn't be verified, the transaction won't go through and the order will be canceled if you don't verify the payment method you used in time.
Final Thoughts
Keeping track of your orders when shopping at a major retailer like Amazon is crucial for a healthy shopping journey.
Thankfully, the Your Orders section of your Amazon account gives you all the information you need to know about the orders you've had to place on Amazon before and is usually organized in a range of time, including; 30 days, 6 months, and even a custom date range.
So did you succeed in accessing the Amazon order you've long wanted to access? Let us know down in the comments.